Last updated: 15 October 2026
1. Information you provide
If you email us, we receive the information you choose to include, such as your email address, message, and any order reference you provide. Please avoid sending payment card details, passwords, or unnecessary sensitive information.
2. Technical information
When you visit a website, the hosting provider and standard web infrastructure may process technical data such as IP address, browser and device details, requested pages, timestamps, and error logs. Such information may be used to deliver the site, protect it from misuse, troubleshoot problems, and maintain security, subject to the configuration of the hosting services used.
3. Cookies and similar technologies
This website may use essential technologies required for basic functionality or security. If analytics, advertising, embedded media, or other optional technologies are enabled, they may use cookies or similar identifiers. The actual technologies in use depend on the live website configuration. You can manage cookies through your browser settings, and where legally required, optional technologies should be controlled through an appropriate consent mechanism.
4. Orders and third-party services
When you follow an order link, you may be directed to a checkout or service operated by another provider. That provider may collect information needed to process payment, fulfil an order, prevent fraud, or provide customer support. The provider’s own privacy notice and terms apply to its processing. Review them before submitting information. This page does not claim that this website itself stores payment card details.
5. How information may be used
Information may be used to respond to enquiries, maintain site operations, protect security, understand technical issues, meet applicable legal obligations, and administer relevant requests. We do not ask visitors to submit information unrelated to their enquiry.
6. Sharing and service providers
Information may be accessible to hosting, email, security, technical support, or other service providers where needed to operate the website or respond to a request, and may be disclosed where required by law. The specific providers and retention periods depend on the services configured for the live site.
7. Retention and security
Information should be retained only for as long as reasonably needed for the purpose for which it was collected, legitimate operational needs, and applicable legal requirements. Reasonable technical and organizational safeguards should be used, but no internet transmission or storage system can be guaranteed completely secure.
8. Your choices and rights
Depending on where you live, you may have rights to request access to, correction of, deletion of, or restrictions on certain personal information. You may also be able to object to certain processing or lodge a complaint with a relevant authority. To make a privacy request, email [email protected]. We may need to verify your request before acting.
9. Children
This website is intended for a general audience and is not designed to solicit personal information from children. If you believe a child has sent us personal information, contact us so the matter can be reviewed.
10. Changes to this policy
We may update this policy when the website, services, or legal requirements change. The latest version will be posted on this page with its updated date.
11. Contact
Questions about this policy can be sent to [email protected].